FAQ
Frequently Asked Questions
What is your return policy?
All sales are final. We do not accept returns or exchanges. Please review your order carefully before completing your purchase.
What if my item arrives damaged or defective?
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the damage. We will work with you to resolve the issue as quickly as possible.
How long does shipping take?
Shipping times vary depending on your location and the shipping method selected at checkout.
Are your products safe for babies and toddlers?
Yes! All of our products meet safety standards for babies and toddlers. We carefully select items that are age-appropriate and safe for little ones.
Can I change or cancel my order?
If you need to make changes to or cancel your order, please contact us as soon as possible. We'll do our best to accommodate your request before the order ships. Once an order has shipped, it cannot be cancelled.
How do I contact you?
You can reach us through our contact page. We aim to respond within 1-2 business days.